What Kind of Community Support Do I Need Right Now?
If you're a community owner, course creator, coach, or membership owner, there comes a point where having another set of eyes or another brain in the room can be incredibly helpful. I currently offer three levels of community support. Most people start with one of the first two. That's what this post is about. I've had several people ask about the difference between a Community Review and a Community Support Call. The easiest way to explain it is this... One helps you see your community more clearly. One helps you think through where you're going next. ๐ ๐๐ผ๐บ๐บ๐๐ป๐ถ๐๐ ๐ฅ๐ฒ๐๐ถ๐ฒ๐ ๐๐๐ฑ๐ถ๐ This might be for you if... You're looking for more participation, more connection, and more activity inside your community... but you're not quite sure what a new member experiences when they arrive. You've spent weeks, months, or even years building your community. You're close to it. Really close. You know where everything is. You know what every course does. You know what every category means. A brand new member doesn't. I'll walk through your community from the perspective of a new member and share observations about: - first impressions - onboarding - navigation - clarity - member experience - patterns that may be easy to miss when you're inside it every day Sometimes the answer isn't creating more content. Sometimes it's seeing what your members see. ๐งฉ ๐๐ผ๐บ๐บ๐๐ป๐ถ๐๐ ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐๐ฎ๐น๐น This might be for you if... Your notebook, Google Docs, AI(s) of choice, sticky notes, and brain are all having separate conversations. ๐ You have a notebook full of ideas and you're trying to figure out which one deserves your attention first. You're mapping out a challenge, workshop, classroom, offer, onboarding sequence, or member journey. You keep seeing possibilities and aren't quite sure how all the pieces fit together yet. You want someone to help you think through your ideas before you spend hours building something.