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What are you missing in the conversations that matter?
What are you missing in the conversations that matter? A client hesitates. Someone agrees, but never follows through. You leave a conversation wondering what they really meant. Inside BIL - Behavioural Intelligence Lab, I help you notice more, ask better questions and respond with confidence. With 20+ years’ experience in secure mental healthcare, I bring practical behavioural skills to your business, leadership and everyday conversations. ✅ Behaviour Observer and Behaviour Profiler training ✅3 live masterclasses weekly ✅On-demand training ✅90-Day Profiler Journal Start with your next conversation. Build skills you can keep using. $235/month. Cancel anytime. 7-day money-back guarantee. 👉 Join BIL https://www.skool.com/behaviouralintelligencelab/about
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What are you missing in the conversations that matter?
You Can't Fix a Habit You Haven't Noticed 👂
I said to someone in here this week that we all slip into bad habits when we're selling. If we're aware of it, we can buck the trend. The trouble is, most of them are invisible to the person doing them. Filling every silence. Saying "to be honest" just before the price. Answering questions nobody asked. Knocking money off before anyone's asked you to. That last one's a big one for me. Dropping the price is the worst advice I've ever followed. So go looking. Record a call, ask someone to sit in, or read back your last ten DMs. Pick one habit and swap it for something better. On A* rated windows that might mean giving the price clearly, once, then asking for the business. "Shall we get you booked in?" Then stop talking and let them answer. Face to face or online, business owner, freelancer, creator or salesperson, the fix starts with noticing. That's what we work on in Direct Sales Mastery. It's for anyone who sells for a living, feels stuck and wants to find the habits holding them back. Have a look at DSM Which habit have you caught yourself doing?
You Can't Fix a Habit You Haven't Noticed 👂
“We’re all addicted to something.”
Sounds harsh. Stick with me. Drugs. Drink. Shopping. Work. The gym. Relationships. Approval. Always chasing the next thing. Not every habit is an addiction. The consequences aren’t the same either. But look at how often we reach for something to change how we feel, knowing full well it’ll cost us later. One more purchase. One more hour at the laptop. The message to someone we should have left alone. The drink to shut the head off. Here’s how I see it. We’re electricity and chemicals. Thoughts and emotions. When the chemicals feel wrong, we go looking for something to fix them fast. For me it was heroin, then methadone. The damage was real. So was the work to rebuild my life. So ask yourself one question: What am I getting from this, and what’s it costing me? Relief. Comfort. Connection. Five minutes away from your own thoughts. Answer that honestly and you’ve got somewhere to start. Find another way to meet the same need. I’m not judging you. I’ve been there. Just look at the pattern. What do you reach for when life gets uncomfortable? Join below https://www.skool.com/life-beyond-addiction/about
“We’re all addicted to something.”
I've got you
Getting clean was the beginning. Learning how to live came next. In February, I’ll be 27 years clean from heroin and methadone. I remember the empty days, second-guessing myself and needing something to look forward to. That’s why I created Life Beyond Addiction. I’ll help you understand your patterns, rebuild self-trust and feel more connected—so you can build a life in recovery with structure and purpose. Start with our 7-Day+ routine: one meaningful goal, small daily steps and support through two live sessions every week. $9/month. Cancel anytime. Come and build your next chapter with us. https://www.skool.com/life-beyond-addiction/about
I've got you
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