I apologize in advance for my long-windedness! On our official first day in London (meaning not after getting off the airplane). We had our first official appointment. Henry Poole! My friend and I had decided long ago that Henry Poole was the place we wanted to go to get our first True Bespoke Suit made. While we do like their "House Style" one of the things that really drew us to them was the fact that they are still family owned and operated and the 8th generation is now entering the business. My friend and I are both fascinated about how these VERY long term family heritage businesses operate and continue to stay viable. Once we picked our fabrics we were then introduced to "Our Cutter". His name is Joe! Joe takes our measurements and discusses all of the fine details, how many pockets, flaps or no flaps, inside pocket, angled straight, anything custom that we wanted etc. Then Joe explained the process. Today is measurements, then in about 4 months when they come to the US we will have a first fitting. The jacket and trousers and waistcoat will be unlined, no lapels no pockets just stitched together with basting thread. They will then make notes and chalk up the garment to make adjustments back in London. Then in 3-4 more months when they come back again we do it again although this time the garment has a bit more stuff installed, potentially some lining and lapels etc. Then they make more notes and chalk marks. Then back to London it goes and in another 4 months it comes back to the US with them for a final fitting. this time it should be 95% complete. They will make some minor notes if needed then it will either be delivered that day or they will take it back to London to finish it and send it to me. All in All it could take approximately a year to get. 😳😎 I asked Joe what happens if and when we want to order another garment "Who will do that work?" He very kindly and calmly looks me in the eye and says "Oh Mr. Plotka let me explain - I AM your cutter! I will remain your cutter until either you stop buying from us or I die or the company closes"!! WOW! This is the exact experience I was looking for and why I travelled so far to start this journey. As a Native NY'er I now have Joe as "My Guy"!!