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Sep 22 • General Discussion
🔬 Before You Fix Your Skool Community, Try This
“My members aren’t engaging.”
“My onboarding isn’t working.”
“I need more members.”
Once we name the problem, it’s tempting to start fixing it.
But what if we’ve actually named the symptom?
Take engagement.
“My members aren’t engaging” could mean:
They read but don’t post.
They respond but rarely start conversations.
They come to calls but ignore the feed.
They joined…and stopped coming back.
Those can all look like the same problem.
But are they?
Before you add another prompt, challenge, event, or piece of content, try filling in these blanks:
My members are __________, but they aren’t __________.
Maybe:
My members are reading my posts, but they aren’t starting conversations.
Already, that gives us something more useful than “engagement is low.”
Now resist fixing it for just a minute. 😄
Ask yourself:
What do I actually know about why this is happening?
Then:
What am I assuming?
👀 That second question can change things.
Because what your community needs next may be very different depending on those answers.
Your turn:
What happens when you fill in the blanks for your community?
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26 comments
🔬 Before You Fix Your Skool Community, Try This
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