Thinkers Thursday: “Why Good People Do Bad Things” - Crucial Conversation Article
Hi Thinkers, In 1886 German philosopher Friedrich Nietzsche warned, “Whoever thinks he fights monsters should see to it that in the process he does not become a monster. ”In today’s article we expound on the subtle ways in which we find ourselves feeling morally justified for unjustifiable behavior. This week’s reflection comes from Joseph Grenny’s recent piece, “Why Good People Do Bad Things” READ FULL ARTICLE HERE: Why Good People Do Bad Things | Crucial Learning Grenny challenges us to consider how even decent, well-intentioned people (like us) can rationalize actions that are unkind, divisive, or harmful — often without even realizing it. Drawing from Albert Bandura’s research, he highlights seven mental traps we can fall into: 1. Moral Justification – “I’m harsh because I’m standing up for truth.” 2. Euphemistic Labeling – “It was just a meme.” 3. Advantageous Comparison – “At least I’m not as bad as them.” 4. Diffusion of Responsibility – “It’s not on me if others cross the line.” 5. Distorting Consequences – “If they’re offended, that’s their problem.” 6. Dehumanization – “They’re idiots, radicals, losers.” 7. Attribution of Blame – “They brought this on themselves.” Grenny reminds us: awareness is the first step — but not the last. To truly grow, leaders must learn to reframe the stories we tell ourselves about others. He offers four practices: - Start with Heart → Ask: What do I really want for me, for them, and for the world we share? - Watch Your Language → Drop the double standards; speak of others with humanity. - Get Curious → Replace judgment with curiosity: What experiences shaped their views? - Build Common Ground → Seek shared values (safety, fairness, family, faith) as bridges. Reflection - Which of the seven traps do you recognize in yourself? - Where might you need to shift your language or perspective this week? - How could curiosity or shared values change the way you engage with someone you disagree with?