Hey guys, Thought it might be useful to have a big old list of our FAQs. Please take a read through this and familiarise yourself with how we operate! How do I place my orders? Placing your orders is very simple with PrintShrimp. Unlike other platforms, we allow to create your products on your marketplace of choice, and then come to PrintShrimp for fulfillment. You can manually place orders, by filling in your customers address and uploading your print file. We also offer Etsy integration, allowing you to fulfill your orders with the click of a button. Head to the integration tab, connect your Etsy shop, and then click 'Import Orders' in your create order tab. We let you have the final say before fulfilling your order, so your shop is in your hands. When and how are my orders sent? Due to our extensive network of printers, it depends on the country of fulfilment. In the UK, we typically use Royal Mail 48. We use USPS Standard shipping in the USA, and AusPost Standard shipping in Australia. We print our orders on working days, but feel free to place your orders like normal on the weekends and they will be picked up and processed first thing on Monday. Our processing times vary from same day in the UK, to 2-3 days in other parts of the world. Please view of all of our processing and delivery times here. When can I expect to receive tracking numbers? You can normally expect your UK tracking numbers to become available at the end of the working day. In countries such as the US and also the EU, tracking is automatically added as soon as your order is shipped. You can see expected processing times, and therefore when you can expect your tracking, on our price table here. Please be aware that our locations open and operate in accordance with their respective time zones, and working days. The earlier in a day your order is placed, the faster we can get that order into production. Orders placed later in the day may not enter production until the next working day, due to when courier collections take place.

That’s 2 orders I’ve tried to put through today that I’ve had to abandon and go with another POD because both were over 50MB (52MB), even though the upload limit is 75MB. Can you please advise what the issue is here? Thanks!

Hey guys, Just thought I'd make a more in depth video on how to correctly resize your poster files! We have now added it so in the portal, a warning message pops up when you upload the incorrect poster size. This is something very important to get right, as otherwise cropping will occur and your file will not look how you would like it to. If you're newer to selling posters, give this video a watch for a full explanation on what you need to do when it comes to resizing your artwork. Again, we recommend designing all of your posters in the A format, and redesigning at the point of sale. Otherwise it is a lot of upfront work!

First, I DO NOT have an Etsy shop so much of the learning parts don't help, no integration. I have a WooCommerce store on WordPress .com TY ahead for anyone who can help unconfuse me. So I set my price and my print margin will just be different depending on the country a poster is going to? When I place an order and fill out the customer info for shipping will the customer get any order confirmation? Or anything about shipping or tracking? Or will that come to me and what I send to the customer is up to me?

Hi all, I’m thinking of opening a separate shop outside of my current niche - I’m just wondering if it’s possible to connect two stores to Printshrimp’s integration or does each store require a separate account or is it a case of fulfilling other store orders manually? Thanks!