Hey guys,
I have noticed a lot people making a classic mistake recently of letting their order go past it's dispatch date on Etsy recently.
I believe some people are under the misconception that you can only mark an order as complete on Etsy with tracking, or get punished for completing without tracking. This is not the case!
So, I asked our community legend to put together a little document explaining his process for dispatching orders. As always, he went completely above and beyond. Mihai, as you can see below, has been a Star Seller basically since starting to sell on Etsy. And, as you can see explained in the guide, this has been with marking an order as complete without tracking, and then letting it be added in afterwards.
Etsy does not punish you for this! The only thing they do punish, is not marking an order as complete when it was due to be dispatched. We see a lot of people complaining their order is overdue on Etsy as they haven't had their tracking yet. The only way this becomes a problem is if you let it be overdue!
Mihai recommends sending the order to PrintShrimp, and then marking the order as complete on Etsy the next day. I personally mark them as complete as I send them over to PrintShrimp largely out of laziness. But it is whatever works for you - main point is to not let them become overdue for dispatch! This is when you will get punished :D
Hope this helps clears this up. Also, we would recommend setting your dispatch time to 1-3 days and also ensuring you have set your dispatch/working days to not include the weekends. Doing these will ensure accurate delivery expectations with your customers, and help you get towards Star Seller!