21d • General discussion
When Logic Left the Room
The "98/2 Axiom" states that humans are 98% emotional and only 2% rational.
Think of your toughest client or family member. When they spiral, do you try to talk to the 2% (facts) or the 98% (feelings)?
Be honest. We mostly try to "fix" it with the 2%.
How does that usually go for you?
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When Logic Left the Room
skool.com/de-escalate
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