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The De-Escalation Academy

38 members • Free

13 contributions to The De-Escalation Academy
Nail in Head Video.. whats the answer?
I think we all saw the video and u can find it on YouTube. My main Question is how, at some point, after the initial non-rationale response do you actually explain there is a nail in the head? Or is the point to just to de-escalate?
0 likes • 2h
@Jim Leonard Hi Jim, this probably isn't a "signal"...but I will usually ask if they'd like my input. And I'm getting more and more confident that people seem to be just fine without my unsolicited advice. 😉
Are you lonely and isolated in your relationship?
This video will help you if you are lonely and isolated in your relationship.
Are you lonely and isolated in your relationship?
1 like • 16d
@Pegotty Cooper Hi Pegotty. What stops me sometimes from affect labeling is that I'm triggered. That's the piece I want to work on. And I do, at times, misidentify the emotion(s) - and as Doug has said the person lets me know what the correct emotion is. 😊
1 like • 22h
@Jim Leonard Jim, I think you're asking what I'm paying attention to when listening to someone? I'm looking for what's going on with them. I want to connect with that. I have this (nerdy) image of a vessel docking with the space station -- that's what it feels like when I think I've connected
I’ve Spent 20 Years Calming Angry People. Here’s Why Labeling Emotions Works (Even When It Feels Wrong)
I’ve worked in maximum-security prisons, with lifers, gang leaders, and executives in boardrooms. In all those places, one thing is universal: people get angry when they feel unseen, unheard, or unsafe. That’s why so many strategies—tactical empathy, active listening, even staying calm—don’t work as well as we hope. They’re good ideas in theory, but when emotions are high, the emotional brain runs the show. Logic, reason, and problem-solving shut down. Here’s the counterintuitive part: You can calm someone down in 90 seconds or less by labeling what they’re feeling. Not guessing. Not assuming. Just gently reflecting what’s obvious: Neuroscience backs this up. In Matthew Lieberman’s Putting Feelings Into Words study, brain scans showed that naming emotions reduces activity in the amygdala (the threat center) and activates the right ventrolateral prefrontal cortex (the part of the brain that regulates emotions). In short: naming emotions cools the emotional brain fast. I know this sounds weird. I know it feels risky. And yes—if done poorly, it can backfire. That’s why it’s a skill you have to practice. But when done well, it’s simple, fast, and works even in extreme conflict. I’ve taught this to murderers in maximum-security prisons, police officers in crisis situations, and executives navigating explosive boardroom fights. I’m curious: If you’ve ever tried this, how did it go? If you’re skeptical, what makes it hard to imagine using? I’d love to hear your thoughts and experiences.
1 like • 5d
I was talking with someone a few days ago. I forget what they said, but I replied, "You're frustrated"....and then they responded, "I'm frustrated." I considered that a win using Affect Labeling.
0 likes • 22h
@Jim Leonard Jim, it was absolutely rewarding. When the repeated back the word I used I sensed I identified the correct emotion :-)
Q&A Zoom link today 9/27/2025
The Zoom link changed. Use the link in the calendar, which I changed this morning.
0 likes • 1d
I couldn't make it today -- friends are visiting from out of town. I hope to attend the next one
To Affect Label or not....
I was anticipating a challenging situation yesterday involving political discourse at local event in my town. Some of the comments I had read online were very upsetting to me. I was concerned how I would respond – and if I even wanted to do affect labeling. I shared this with Jim and Zahra on the Coffee Hour yesterday. I thought it would help to start with affect labeling myself: I was sad, disappointed, frightened and disgusted by some of the things I had been reading. I thought looking inward would help me to better interact with people and charged political comments at the event. I didn't hear any charged/upsetting political comments😊. But I was able to do affect labeling with people talking about other situations in their lives. I left feeling relieved and glad I attended the event.
1 like • 7d
@Giovanni Cavalieri Thanks Giovanni. There wasn't a charge in the conversation -- but I was definitely forcing it. It appeared to land flat when I said it. But I will continue to use it!
0 likes • 1d
@Jim Leonard Thanks Jim. Affect Labeling is definitely a game changer!
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Michael Tedesco
3
19points to level up
@michael-tedesco-9580
I've been volunteering as a small claims court mediator since 2016. Affect labeling has been a game changer.

Active 2h ago
Joined Aug 20, 2025
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