When “calm” backfired
Most leaders believe staying calm and explaining clearly will settle things down.
When has that not worked for you?
What happened instead?
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2 comments
Doug Noll
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When “calm” backfired
The De-Escalation Academy
skool.com/de-escalate
To equip you to halt fights and arguments in 90 seconds or less and build strong, emotionally safe relationships at work and at home.
Leaderboard (30-day)
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