Jan 24th Call
Today was another really engaging call. A couple of things that stood out for me:
The Life Values Survey challenged a lot of the usual generational stereotypes. It suggested that things like work ethic are tied more to where people are in life right now than to what generation they’re labeled as.
Also, in mediation, if someone gets hostile, the idea isn’t to call them out or shut them down. Instead, go back to the ground rules set at the beginning and affect label what they’re feeling.
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Michael Tedesco
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Jan 24th Call
The De-Escalation Academy
skool.com/de-escalate
To equip you to halt fights and arguments in 90 seconds or less and build strong, emotionally safe relationships at work and at home.
Leaderboard (30-day)
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