Today was another really engaging call. A couple of things that stood out for me:
The Life Values Survey challenged a lot of the usual generational stereotypes. It suggested that things like work ethic are tied more to where people are in life right now than to what generation they’re labeled as.
Also, in mediation, if someone gets hostile, the idea isn’t to call them out or shut them down. Instead, go back to the ground rules set at the beginning and affect label what they’re feeling.