Problem with repeated outbound call attempts

I’m having an issue with outbound AI calls.When the system places a call and the person hangs up almost immediately, before the call fully connects, the system instantly makes between 2 and 4 additional contact attempts.

In my setup, it should only make 1 call, not multiple retry attempts in a row.I already checked and I do not have multiple workflows triggering the call.

What I want:If the person hangs up immediately, I want the system to stop and not call again.

My question: Does anyone know whether this is controlled by the workflow, the call logic, or whether the system is interpreting those calls as not connected and automatically retrying?

Thanks!

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