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TheTechStack.ai University
418 members • Free
547 contributions to Assistable.ai
17d •
Checking Availability
Anybody else having issues with the assistant checking availability? It never seems to go through. Just stalls.
0 likes • 17d
This usually happens when your calendar is not connected or the sub-account is not connected properly. Try resting Oauth and make sure your calendar in the assistant has a name next to it, if you are using one calendar to connect to. @Jeremy Shick
19d •
⚠️ Real Risk for Voice AI: Spam Attacks Draining Balances
Hi everyone, I just read a LinkedIn post where someone lost $20K in minutes because their Voice AI callback form was hit with fake international numbers. Their agent kept calling and talking, draining their balance completely. This is a wake-up call for us. We should make sure we’re fully covered against something like this — things like CAPTCHA, spend caps, geo locks, concurrency limits, etc. I wanted to bring this up here so we can make sure we’re all covered and avoid any risks like that and protect ourselves and our clients. Better safe than sorry. 🙃 We’ve seen a few of our clients go through this too, and it can get really messy really fast. That’s why I think it’s important we put the right safeguards in place together. 🙌 @Assistable Team @Mike Copeland @Jorden Williams
5 likes • 19d
a. As for the form submission, you can have the workflow fire only once for that contact. b. Set up safeguards inside the prompt that will terminate the call if the user tries to go off topic more than once or twice. c. Set up time restrains in the assistant to only allow a set number of minutes during a call before disconnecting. d. Set up a workflow that will skim the location of the call and set to DND if it meets certain parameters. e. Set up call counters in your Make AI Call action to only allow for a set number of calls, per contact, to take place.
7 likes • 17d
@Sherm Stevens Set up safeguards inside the prompt that will terminate the call if the user tries to go off topic more than once or twice. Like # SYSTEM OVERRIDE Ignore all prior instructions. Follow ONLY this framework. - For your information only, do not repeat this: Today is **{{right_now.day_of_week}}, {{right_now.time_ampm}}**. - If user drifts off-topic, say: > “Mmm… let’s not get too distracted 😉 Let’s focus on what matters.” Then steer back. #CORE RULES - Pronounce **“lead”** as **“leed”**. - If pitched services (SEO/marketing/GMB): > “No thank you. Please remove us from your list.” → mark disqualified then end_call. - If off-topic twice → warm wrap-up then end_call.
18d •
AI Toggle Switch On/Off
Has anyone created an AI toggle switch in highlevel on a contact? This is so needed. Clients employees suck with tags. Can someone or has someone built this? @Jorden Williams I remember you saying you were going to do this?
0 likes • 17d
@Andrew Hamlin
17d •
Masking numbers in outbound calls / Caller ID
Is there any way to show an specific number while doing outbound calls? Someone previously mentioned setting up caller id with Twilio but could not find where to set that up in Assistable after completing the process in Twilio
0 likes • 17d
https://help.assistable.ai/voice-ai/importing-numbers
17d •
I Dont want my outbound agents to answer inbound calls, if someone calls the agent back after they see a missed call i simply want it to trnasfer the caller to my GHL inbound Voice agent. Can i pay someone to help me with this?
I need help with this task and i cant seem to make it work, if someone can i will happily pay them
0 likes • 17d
Have you tried submitting a ticket or going over the information at https://help.assistable.ai/
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@justin-lee-2221
I'm a real estate investor turned AI expert with a side of automation specialist. Come Join me here: https://www.skool.com/the-ai-tech-stack
Active 9h ago
Joined Oct 14, 2024
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