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Hey everyone, hopefully you can help me figure out why assistants are not working due to the new update on the UI, I tried resetting oauth connection and reinstalling it on agency and on sub account level but still it's not working. Configured the tags and assistants properly but still not working. Is there any work around or a fix that you can help me? Thank you so much guys! Workspace ID: 1745346094689x493182875677491200

would love to connect with people in the life insurance niche to see how you’re implementing AI and what success you’re seeing

@Jorden Williams I know you and the team have been working your a$$ The new updates look insane and amazing. Everything's running smoothly, but I need to manually re-add some knowledge bases, agent tags, and re-sync some connections. It looks amazing.

Here is part of the transcript. I do have in the prompt not to read out internal tools. This hasn't happened with this assistant before and its been running a few weeks. SNIPPET FROM TRANSCRIPT: "I should call gaeupdateinsurance_apex with this information. I have the phone number from the system context: +1404451436 I also need to call insuranceconfirmationcomplete since I now have both the Insurance Provider AND Member ID confirmed. </thinking> Agent: <thinking> The user has gone silent. I've successfully updated their insurance information and confirmed it. Now I need to move forward with scheduling. But first, I need to collect their demographics - date of birth and full address - before I can book an appointment. Let me ask for their date of birth first. </thinking> Perfect. User: Twenty one nineteen four. Six twenty one nineteen fifty. Agent: <thinking> The user is giving me their date of birth. They said "Twenty one nineteen four. Six twenty one nineteen fifty." This is a bit unclear. User: Hello? Hello? Hello? June twenty first nineteen fifty. Agent: <thinking> Ah, now it's clearer. User: Is there... There are no more important offers. There's two people talking to each other. Agent: <thinking> The user seems to be saying there are two people talking to each other in the background. They may be distracted or there's background noise. I should acknowledge this and refocus on getting their information. Let me confirm what I heard about their date of birth - June 21st, 1950. </thinking> I hear you — no problem. So just to confirm, your date of birth is June 21st, 1950, correct? User: Yes." And that goes on for about 16 minutes 🫠