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Ask Mike Anything is happening in 5 days
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Updates & Releases / Fixes / Patches
Have any questions? Text me (iMessages & SMS): 770-296-7271 Need white-gloved help RN? (I am in there too): help.assistable.ai Have anymore questions? Text me and I will make a video over: 770-296-7271 ----- where have i been? - Actively trying to fire myself. I think a long term worry internally, myself, and from the community is key man risk. My only objective is trying to make sure this outlives me. Im mad. - Me too. Lets figure it out together, reach me or team and lets make sure clients are super duper happy Why is X happening? - I explained in the vid along with solution - if you are super busy, text me and ill get you an answer in less than 5 mins What can I expect? - A platform that does rely on me or any vendors - something that we own in entirety and can be maintained by people much smarter than me X ? - Y A (aka text me or run it up to support and they will send to me) we are on call 24/7, ask anyone thats talked to me in the past week - I have slept collectively 6 hrs (not even in my bed :/ ), yelled at some people upstream, and gave every ounce of my time to help anyone down stream I miss making videos and being involved here. I want to do it more. Thats what we are trying to do here
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V3 Update: Where We Are, What We’re Fixing, and How We’re Supporting You
Any meaningful upgrade comes with a moment of discomfort. V3 is one of those moments. To support what’s coming next, we had to migrate some core components earlier than planned. While this was the right decision for the long term, we know the timing has caused real frustration. If you’ve experienced call issues, delays, or unexpected behavior, we want to be clear from the start: We see it. We understand the impact. And we’re actively fixing it. Right now, there are three main things we want to acknowledge. First, there is a delay in the AI agent greeting on outbound calls, and this is affecting all outbound traffic. We know how important that first moment of a call is, and we agree that this experience is not where it should be. A fix for this is part of the upcoming patch and is being treated as a top priority. Second, some users are experiencing latency or connection issues. The majority of the platform is operating normally, but we already have a patch in progress that directly addresses these issues and will be rolling out shortly. Third, there is a busy signal issue affecting a small subset of numbers. We currently host over 14,000 phone numbers. Out of those, a few hundred are affected. If you’re one of them, your frustration is valid, even if the issue is isolated. Most of the impacted numbers fall into one of these categories: - Custom Telnyx setups that don’t align with our updated requirements - SIP trunking requests that were never completed - Older numbers still in the final stages of porting from Twilio to Telnyx If you’re affected, there are two paths forward. Option one: wait it out. For many numbers, this will be resolved automatically over the next few days as the patch and cleanup complete. Option two: move faster. You can purchase a new number and let our support team know. If your old number qualifies, we’ll credit your wallet for the entire year for the phone number ($30) for the trade-in. This option is there for anyone who can’t afford downtime.
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👋 Welcome: Start Here, Resources & Introduce Yourself
Hey everyone, So thrilled to have you aboard and welcome to the community. I have a couple rules, some resources and one ask of you before diving in. First, some resources: 🖥️ Your Workspace 📄 Documentation 📹 Videos & How-tos 🎓 Courses 🛟 Help Center 🗺️ Roadmap Next, some rules: 🚫 No self-promotion: Don't share posts, links or lead magnets - you'll be banned immediately. 🤝 Be helpful, be helped: Be kind, respectful, and inclusive - treat others as you wish to be treated. 🌱 Iron sharpens iron: Share cool stuff, take advantage of cool stuff thats shared. 🔍 Think before posting: Before starting a thread, take just 30 seconds to search. Lastly, intro yourself: 1. How long have you been slangin' AI? 2. Niche or niches? 3. Any cool wins? (your chance to brag) 4. Where you from? 5. Main goals for the year?
👋 Welcome: Start Here, Resources & Introduce Yourself
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Hey, what's everyones favourite AI model to use for their assistant? @Jorden Williams what do you recommend?
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Make AI Call (GHL action) not working
We've set up an automation inside of GHL with the "Make AI Call" trigger. We've put the assistants ID, but when adding a contact to the automation it's not making any call in assistable. We have imported a phone number successfully into assistable, but inside of the call logs in assistable no call shown. In the automation in GHL it says "Action execution successfully for assistant_call with version 2.7". What is missing/wrong here?
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