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Set up is GHL number forwarded. Tool is chosen and prompted. No contact data is being collected. Anybody know why? TIA @Mike Copeland
Chat Follow Up Not Working, On ALL accoutnts
Hey guys. Love all the different changes. Everything is going fine in the voice side; however we have noticed that almost every single one of our chat follow-ups has now been failing. This is creating an endless loop of the same message going out over and over and over again. Unfortunately this is not happening on just one of our accounts. This seems to be occurring on every single one of our accounts. What is the best way of getting this rectified inside of the forever follow up drip? @Assistable Ai @Assistable Team @Jorden Williams @Mike Copeland @Bernie White
Chat Follow Up Not Working, On ALL accoutnts
Chat Follow-up - Infinite SMS campaign issue
@Jorden Williams @Mike Copeland I recently deployed the following Chat follow-up, and it looks like the follow up message is simply going through the next task in the global prompt with each iteration, resulting in it ultimately booking an appointment for people when it gets to that task even when they have never responded yet. Anyone have any suggestions on how to prevent that within the "Chat Followup" tool? Here is my context within GHL: ## Context: The user has not responded to your last message. It has been {{datetime_formatter.6.days}} day. It is your responsibility to re-engage users that have not responded. Here is the previous message history to have complete context of what has been discussed so far: {{contact.message_history}} ## Task: 1 Generate a message to follow up with the user to restart the conversation based on the known message history and the last message you sent.
Chat Follow-up - Infinite SMS campaign issue
AI SMS Appointment count
Quick question, is there a way to easily report the number of appointments assistable's AI SMS booked in GHL? Trying to report the full value of it to my users and this would help.
SMS | Making the AI avoid these sentences
Any advice on making the AI avoid things like: a) "If you have any questions in the meantime, feel free to ask!" & b) "If you need anything else, just let me know." Of course i can add in the response guideline avoid saying X But anything else? Essentially i find it kind of kills the conversation and doesn't allow for more qualifications. Maybe something more along the lines of: "Is there anything else I can help you with?" What's the best way to program that in? I am at 10,700 characters, so I don't want to add TOO much more text.
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