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Voice and behavior changed this morning
Something is seriously wrong this morning, was something changed? I have multiple assistants voices changed, and messing up scheduling incorrectly on the calendar, and ignoring tools and/or not scheduling them at all. Here is an example call. This assistant was working properly before and was set to use CIMO for voice, and gpt4o for the model. Elevenlabs setting is set to Turbo2.5 and multilingual engine. Others are reporting the same. Anyone know what's going on and how to fix it? @Jorden Williams @Assistable Team
Echos
Everytime I go on the Assistable website the orb echos. Is it just me or does that happen because there is a high volume of folks ?
Call Transfer Issues
Hello, I am using the call transfer tool, it tries to transfer but says they're unable to. I looked at the call summary and it says there were permissions issues. Is there an extra step to allow call transfer? The user requested to be connected with Brent, but the transfer could not be completed due to permission issues. The agent apologized and offered to assist the user directly by asking about the issue with their vehicle.
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Assistant Not Replying At All
I have some conversations that are just stopping dead in the water. User replies and then Assistant doesn't reply at all. No error or anything? When I try and push it through manually Assistable doesn't create a reply?
Assistable with non-GHL apps?
Can assistable be integrated with a completely custom SAS app rather than just using chatGPT? I have a white label GHL SaaS agency, and I know how well assist works inside that. Now I am building a completely custom sass product. I just wondered how well it would work inside my custom SaaS product. I am in the design phase now and taking bids from developers.
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