What AI models are producing the best results for Chat vs Voice as of 2/1/26?

Hey everyone, I’m having an issue where Assistable is tagging calls incorrectly when they go to voicemail. Even though the call clearly hits voicemail, Assistable is tagging it as answered / assistant hung up instead of a voicemail or no-answer outcome. I’ve reviewed my prompt and call logic but can’t figure out why voicemail calls are being classified this way. Is there a specific setting, call disposition rule, or voicemail detection method in Assistable that controls how these calls are tagged, or a best practice to make voicemail outcomes tag correctly every time? Any help would be appreciated — happy to share call IDs if needed. @Jorden Williams I also added my own custom tags but they aren’t being added either.

Voice AI talk speed not working for imported voices from Elevenlabs, we tried with over 6 different voices. Is this a global issue?

I have an agent that utilizes this when transferring calls that way the user can leave a voicemail if no one answers the transfer. About 2 weeks ago this stopped working and the transfers now all come from the AI number. Is there any way to fix this?

Hey everyone, I’ve been working on an outbound voice agent. I’m seeing a 10‑second delay before the first message is delivered once the call is picked up. Has anyone here solved similar first‑message latency issues? Looking for inputs.