HarmonyAI - anyone else having problems?

During the Day 6 call, I realised the opportunity to use Sage a bit longer was a real gem. So I asked it a question after the call. Apparently, my responses to her follow-up counted as 2 more questions, so that was my 3 question limit used up. A bit frustrating, but another opportunity tomrrow...

I kept checking throughout Tuesday if I could ask my questions, but it wasn't until maybe 11pm. I went ahead because I wasn't sleepy anyway - that chat continued over midnight.

Today at 10pm UK time I still don't have access, and I really have to go to to sleep. So no Wednesday questions possible.

I'd worked out a plan based on being able to ask 9 more questions this week, hopefully including Friday. But if I'm right about the way the 24hr timer works and wrong that it is available on Friday, that reduces to only 3 questions.

I'm Audhd, and the autism side is so worked up by it being impossible to get clarity on how this works. I've reached out by email, by message here, in the community. I even asked Sage and it did not know.

I am not demanding more - I realise what we've been given free is very generous. I just don't cope with not having the right data to make a plan, and I struggle with having to change a plan because it was based on things I didn't think I was understanding wrongly. I just want precision about what "in 24hrs" means and what time on Friday access is closed. I'm very frustrated.

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