We get asked a ton about rebilling -- and while we work on functionality and UX UI to always make this easier, I thought I would make a simple vid (its 10 minutes you can 2x if you like) that shows a miro flow chart on the logic, the rebilling set up and configuration, using folders to bucket clients by type, and the tangible charges at the sub-account and workspace level to better understand it. let me know if you have any questions, drop them below and ill get you an answer :) Loom & Miro board attached

I’ve been seeing a strange pattern: - Calls come in but immediately drop. - They usually happen in pairs, almost back-to-back. - No consistent time or frequency. The odd part is they’re still triggering the inbound webhook, which then fires off a blank “dropped call” email to my clients. Curious if anyone else is running into this—or if you’ve found a fix/workaround?

Do we have API for call logs? trying to see if we can build a custom dashboard for a client. Thanks

Hi everyone, my chatbot isn’t working anymore and I don’t know why. 🙏 Could someone please help me solve this problem? Thanks a lot in advance for your support!

I am sending data when appointments are booked to my client's CRM and they would like the conversation transcript. I am able to update a custom field with the messages the user sends but not the system messages. How can I capture the whole conversation and send it to a 3rd party?