This might be a silly question but can I use custom values in the knowledge base?

so dev stuff is taking a while with front end migration and Assistable's For Business platform (first no-white label workspace), so to hold you over on some stuff - this has been good:

We added Kimi K2 thats locally hosted in different regions across the world in different data centers. So, you dont have to worry about vendor updates to the model - we control it. The anchor sites are all over the world so you should get consistent low latency whereever you / your contact is located. Kimi K2 is a voice only model right now - chat getting the update at a later date and will default to gpt-4.1. It's fast and intelligent - consistent 400ms turn takes on english / US use cases.

Thought maybe it was a Claude issue, switched to Gemini and it's still happening. Just hangs up middle of the conversation or on one instance just went silent and stopped talking.

We’re hosting a live training inside the community tomorrow with the team from AiXUP. One of the most common issues I see agency owners run into isn’t fulfillment or pricing — it’s consistent lead flow. A lot of people are still relying on manual outreach, referrals, or inconsistent inbound, which makes growth unpredictable. Walt and Johann from AiXUP are going to walk through the system they’re using to help agencies generate qualified, sales-ready opportunities directly into their CRM on an ongoing basis. They’ll be covering: - How agencies are identifying companies that are actually ready to buy - A more efficient approach to prospecting and qualification - How to create a predictable pipeline without adding more manual work - What’s changing in lead generation going into 2026 If getting consistent conversations with the right prospects is something you’re working on, this should be a valuable session. Date: Feb 25th (TOMORROW) Time: 5:00pm EST Register here: REGISTRATION LINK We don’t usually bring outside platforms into the group unless we think there’s real value for agency owners, so wanted to make sure everyone here had access.