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Voice AI Mastery

19 members ‱ $5/m

383 contributions to Assistable.ai
New LLMs Are ALREADY Outdated
Easy Fix: https://www.youtube.com/watch?v=wAdhjkQTBtM
0 likes ‱ 6d
@Tom Pacheco are you using the prebuilt tool or a custom tool to get available times?
0 likes ‱ 6d
@Drew Burks I believe it’d be “America/Los_Angeles”
Voice Knowledge base
Hey Team Got a client that has a CSV file that is dynamic and updated weekly, we need to get the prices off this. I was thinking of using Make, but then I thought, could the Agent read the URL link if it was in the knowledge base? So, the agent references the URL, which is the CSV file in my drive? Hope that makes sense Thanks
0 likes ‱ 6d
@Matt Norris how large is the sheet you’ll be pulling from?
Making up times?
User asks to book a call today. You can see the "get_availability" call, and the returned dates/times. Bot says "Today at 2pm or 2:30"....it's currently 3:30, as the user calls out the bot. I look closer at the retrieved times, today isn't even on the list! Why?!?
Making up times?
0 likes ‱ 7d
@Tom Pacheco Have y'all tested with a custom tool, or have you only tried the prebuilt? @Christian Betancourt
GHL Calendar Get Availability Action Not Working
Hello, when using get availability to a connected GHL account and calendar, the AI continues to give out unavailable times that are clearly not free on the calendar, and then tries to book, fails, and says that time is not available after realizing the booking won't go through. For example saying Saturday Sep 20th we have 930AM, etc. even though it's blocked. It has the correct calendar id, connection is set up correctly, and actions for get availability is connected. I've tried this on GPT 4o, GPT 5, tried changing booking protocol according to the docs, and still having trouble with the AI dishing out completely wrong times for our client. Anyone seeing similar results, and is there an easy solution to make sure it doesn't do this? It appears to work sometimes, and then stop working without any changes to the prompt or settings.
GHL Calendar Get Availability Action Not Working
0 likes ‱ 8d
This may be relevant to you @Angelo T
0 likes ‱ 8d
@Angelo T DM'd you
🚹 Texas SB140: What Every Agency Owner Needs to Know 🚹
Starting TODAY (September 1, 2025), a major new law goes into effect in Texas that will completely change the way agencies can use SMS, MMS, and telemarketing. Texas Senate Bill 140 (SB140) expands telemarketing regulations to cover text and multimedia messages — with penalties of $500 to $5,000 PER violation, plus treble damages and attorney fees. 🔑 Key Points for Agencies: - Expanded Scope → Text messages, MMS, and electronic communications are now legally considered telemarketing. - Registration Required → If you text Texas residents, your business must register with the state. - Private Right of Action → Consumers can now sue directly for violations (no agency complaint needed first). - No Caps on Recovery → Repeat violations = unlimited liability. - Severe Penalties → A single non-compliant campaign to 1,000 Texas contacts could expose you to $500K–$5M in penalties. ✅ What You Must Do to Stay Compliant: 1. Get Registered with the Texas Secretary of State (if you’re soliciting Texas residents). 2. Obtain Prior Express Written Consent (PEWC) — double opt-in is the new gold standard. 3. Honor Opt-Outs Immediately — “STOP” must work every time. 4. Respect Quiet Hours — campaigns must follow strict timing rules. 5. Keep Records for 4+ Years — consent logs, opt-outs, campaign audits, etc. ⚡ Why This Matters Even if you’re not based in Texas, if you contact Texas residents, you’re covered by this law. Federal TCPA compliance is no longer enough — SB140 goes further. 📌 Action Step If your agency runs SMS/MMS campaigns, start preparing NOW. Waiting could leave you scrambling — or worse, facing lawsuits. 👉 I’ll be sharing tools, templates, and strategies in this group over the next few weeks to help everyone navigate these changes and stay ahead.
4 likes ‱ 22d
Specifically, you need to: 1. Register with the State of Texas as an SMS sender. 2. Establish and document a $10,000 “deposit” (really, this ia more of a pledge, see below) to offset potential compliance violations. 3. Receive official approval from the Texas State Secretary of State -> Unfortunately, approvals are backlogged and taking weeks, so handle your registration as soon as possible. The registration form is lengthy and requires a $200/year fee. We recommend budgeting about two hours to complete. Requirement 2 is less bad than it seems. You do NOT need to actually tie up the $10K. We’ve partnered with SuretyBonds.com for an easy path with instant approval for $100 / year. ‍ To receive your bond, email [email protected] and include: - Email and phone number (this is personal or business phone, not your SMS sending number) - Business Legal Name - Business Address - Business Owner’s First and Last Name RESOURCE: https://home.onetext.com/blog/texas-sb-140-compliance
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Jakin Harper
6
472points to level up
@jakin-harper-7439
đŸ’ȘTools for Voice AI - https://ship.integraite.cloud/ ▶app-x.co/vid

Active 14m ago
Joined Jun 19, 2024
Texas, USA
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