Ticket 2201. I submitted a bug on help.assistable.ai went through a long multiday chat to end up with the live agent letting me know they would escalate this to you @Jorden Williams. This was 6 days ago and I have followed up many times with no one answering. Finally got a response yesterday that they were re-escalating but no timeline or response for an update today. That's the only reason I am bringing this here. The problem: update_user_details is not working when fowarding a GHL number to assistable number. The assistant collects all the info on the call but does not lodge it into GHL. As a result the assistant is not able to book in appointments and says it will follow up later with the user. Jorden can you please look into this?

I've been working on the GPT for voice prompting for the past week or so. I'm almost there, but I wanted to share with you how well we are with deep voice inflections to control those to make the conversation sound much more natural than what we currently have. Take a listen, this is the Marissa voice, the speed is 1.07 but a 1.25 emotion. Let me know your thoughts. Also, if you're in the dental, gym or any other vertical and want a prompt refresh, give me your best prompt if you don't mind sharing, and I'm going to run it through the GPT to see what I can come up with.

Any new news on being able to connect Assistable to other CRM systems?

Hey all, first time post here... In Live chat, if a Contact Exists, the Conversation Breaks after phone number given. (so they start anonymous but after details collected/updated the spawns a new conversation chat in createassistants inbox. My setup: GHL Live chat widget > Automation (Customer Replied via Live chat) > add tag for AI > Assistant communicates fine until it collects phone number of existing contact, then it spawns a new chat with existing contact (but the user has to say something - in the natural flow of the conversation they are expecting a reply). See below of the undefined undefined chat log was original. (attached below is the same live chat but you can see after the phone number is given it starts a new chat session but starts the conversation over) Found this but do not see a resolution: https://www.skool.com/assistable/contact-exists-conversation-breaks

Hey everyone, a few questions... 1. Is there a way we can block people/browsers from using the orb? If not, I am thinking of removing the Orb completely due to not having much control over it. Has anyone figured out a solution for people spamming the orb? 2. Will there be any new updates and improvements for the orb (Triggers/actions/booking/more stats/etc.) Thanks!