We've been massively busy in the past 8 weeks - there has been a lot of radio silence in the community from me where I used to keep a tab of Skool open at all times. We are 'crossing the chasm' as far as numbers we are seeing and so we have been investing in a lot of resources like human capital to scale even further alongside you. TLDR; - Massive deal with Telnyx allowing us to have native, clean telephony at scale and native texting, call center ops calling and AI voice telephony - 25+ new team members to help serve on support, success, dev and enterprise sales - Migration off bubble, and all related vendors (anything on the voice and chat side that is not native) in the next 30-45 days - Native lite API-friendly CRM with full call center ops and AI deployment natively 30-45 days - More focus on sustainability of AI deployment and enterprise-grade resources - We now have friends in all the highest of places to not only allow us to do things at scale and pass cost savings to you, but allow us to pass the recourses as well Loom attached happy thursday

I’m not sure if this is a very obvious question, but I haven’t managed to figure it out. Does anyone know if there’s a way to switch from one assistant to another within the same chat conversation ? I’ve tried using automatic tags, but they don’t seem very reliable. What I’d like is to transfer control depending on the need — for example, moving from a sales bot to a marketing bot, or vice versa. Is there a more stable way to achieve this?

Why is there no way to cancel or view who the AI will call using self_schedule. Lost a lead today because the AI didn't understand and self_scheduled. There was no way to find or stop the AI from calling them back. Seems like there should be a list somewhere showing who is self-scheduled so they can be cancelled manually.

Hey all - I did a search on "LC phone", but i wasn't 100% crystal on this. I have a client who has LC phone number #1 for their WhatsApp, and LC phone number #2 they were using for text and voice AI Employee. I'm shifting them to Assistable now. Am i correct here that... - I can leave LC Phone number #2 as it is and it will work with Assistable text, but not with voice. - I can transfer LC Phone number #2 to Twilio via HL Chat Support and then transfer it in via Assistable to use with voice, but it won't work for text and I'll still need an LC phone for that. - In order to have text AND voice, I need to leave the LC Phone Number #2 as an LC phone number where it is (for text) and then buy new number for voice through Assistable (or through Twilio and transfer it in). I'm shaky on the second and third bullets - are those correct?

Here's a question. When using a custom transfer tool, can you not transfer calls to any phone number? I've got an assistant with number X that I'm trying to transfer a call to number Y in a different sub-account and the assistant tries and then keeps failing, coming back and saying they're unable to transfer at this time. Is this a limitation of the custom tool - in other words can call transfers only happen between Assistable numbers in the same subaccount? Or am I missing something? Any wisdom or guidance would be GRRREATLY APPRECIATED! Thanks y'all!