long dev cycle but we've rebuild the platform from the ground up along compliance audits. its a lot. but, something we have put into product for managed clients is the production version of flow builder for voice and chat. I know a lot of people have wanted this for some time, we have to.

For the voice agents if someone says they are not interested or they will call when they are ready does the agent know not to follow up? I'm following Jorden's calling snapshot for my voice agents. If it doesn't how can i set that up?

Is it easier to just rebill one amount ? I was trying to create a tier but I imagine trying to automate changing the amount ( example .14/minute to .10/ minute after a certain amount of use is hard to maneuver. Just wondering how other users are pricing tiers.

Anyone else having a similar problem? We're constantly getting this error with the dates the AI ​​is entering. I've tried setting the temperature to 0, and sometimes I even enter the current year's dates in the prompt, but it still doesn't work. I don't know what to do anymore. Some of my clients are already frustrated. Any ideas?

The AI gives wrong dates, for example, in this conversation: Great, Claudia! We can schedule your virtual assessment for Saturday, January 18th at 12:00 noon or Tuesday, January 22nd at 3:00 pm. Which of these options sounds better to you? 22nd is not tuesday, and in the calendar in GHL, the tuesday isn't even available