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236 contributions to Assistable.ai
Problems creating an Assistable.ai sub-account user
@Jorden Williams @Luis Garibay I'm trying to create a user for an Assistable sub-account. I've sent the invitation to three different email addresses for a client, none of whom have received the email to activate the account, and my client can't log into their Assistable sub-account. Can you please review and help me with this?
Problems creating an Assistable.ai sub-account user
‼️URGENT ‼️I need a solution so OpenAI doesn't continue charging GPT-4o instead of GPT-5-Nano, please.
@Jorden Williams Several days ago, I talked here about the irregular charging of GPT-4o tokens using my OpenAI API Key. I told you that I have all my agents using the GPT-5-Nano model, and I don't know where they're using the more expensive GPT-4o model. Some days they charge it and other days they don't. That seems like a mistake on their part. Today, for example, is the day they've charged me the most. I've attached an image. I need to know why this is happening and if you can fix it. Also, if you can implement a way for me to disable the GPT-4o model for some or all of my subaccounts from my enterprise account, or at least allow each of my clients to enter their OpenAI API Key @Jorden Williams . Could you please review and provide a solution? I'm asking if anyone else has the same problem as me and needs what I'm asking for. I appreciate a prompt response. @Luis Garibay @Mike Copeland @Bernie White
‼️URGENT ‼️I need a solution so OpenAI doesn't continue charging GPT-4o instead of GPT-5-Nano, please.
0 likes • 16d
@Luis Garibay @Mike Copeland But this hasn't been resolved. For example, yesterday I wasn't charged anything for GPT-40, but today I am, and I've been charged a lot, more than all week. This is very complicated because my clients are demanding an answer, and I don't even know who's spending how many tokens. I could lose not one, but all of my clients if I don't provide a prompt solution, please.
OpenAI Tokens Consumed by Sub-Account
@Jorden Williams You told me you already had it implemented in the backend and that you were going to implement it on my dashboard last week, but you haven't heard back, and I need it urgently. It's something all my clients are asking for. Please, when can you have it? @Jorden Williams
1 like • 22d
@Luis Garibay Exactly, isn't there a way to enter the API key for each subaccount of each of my clients? Or if it is possible, please tell me how to do it. @Jorden Williams
They're charging more with GPT-4o again instead of GPT-5Nano, please help.
@Jorden Williams I'm sending evidence that they're charging me GPT-4o again on OpenAI, and I have all my accounts with GPT-5Nano. Please understand that GPT-4o is the most expensive model, and I can't afford those prices. @Jorden Williams You told me this wouldn't happen again, and as you can see, it happened again yesterday and is happening again today, and I'm worried about how much the billing will end this day. Please, urgently, can you check what's happening and fix it. I think that if they were going to enable the API Key for billing, they should have done it directly through OpenAI. They should have done all the testing to ensure the correct data was sent from Assitable. I wonder if this is happening to anyone else because it's hurting us all. I appreciate a prompt response. @Jorden Williams
They're charging more with GPT-4o again instead of GPT-5Nano, please help.
0 likes • 23d
Do you have any answers or solutions to this problem? @Jorden Williams I'm very worried. I don't know if anyone else is experiencing the same thing as me.
0 likes • 23d
@Jorden Williams Today, the same error persists, charging for GPT4o when I don't have any assistants with that model. You told me you were checking, but you haven't given me any response. On Sunday and Monday, it was working fine, and I don't know what happened. Since Tuesday, it's been charging more with GPT4o. As I told you, I never changed my agents' models; they're all on GPT5Nano.
Message error ❗❗❗❗
What exactly is causing this error? Today I have been having problems with messages, and recently I encountered this error. I have had problems with response times. Please help.
Message error ❗❗❗❗
0 likes • 25d
@Luis Garibay How do I request higher limits? Is it directly from Open AI or from Assitable? Can you explain how to do it?
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David Galofre
4
30points to level up
@david-galofre-3911
Hola, soy DaveY2K

Active 1d ago
Joined Sep 19, 2024
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