Did you know people can’t upgrade their tier inside the Skool mobile app?!

Mar 21 • 😊Chat

I’m not even being dramatic when I say… I’m shook.

I’ve got someone ready to upgrade right now…but because they’re not tech-savvy, it’s suddenly a whole thing 😩 Like… it should NOT be this hard!

I’ve already spoken to support, they’re aware of it and working on it but there’s no ETA on a fix. And yeah, the workaround they gave is helpful. BUT it assumes people have a computer and feel confident using it. And let’s be real, not everyone does.

So now I’m sat here with a member who wants to upgrade and literally can’t. Which is wild.

Now I’m wondering. Other community owners did you know this?

Because I genuinely didn’t.

💭 And tell me have you ever had someone ready to buy or upgrade but the tech made it harder than it needed to be?

4 comments