There are alot of software discussions on various platforms. But I am interested in hearing members from this community: if anyone has recently transferred to a different software, which one and what was your selection process. I find that most softwares have similar functionalities and it ultimately comes down to pricing and which functionalities you/the operator determine as "must have's" and as "good to have but can live without".

Kept seeing comments on various platforms about how “tedious”tracking advance refundable deposits is, it really piques my interests as what exactly do operators do to “track”? I assume most of softwares take the deposit payment and categorize it (accounting wise) in a separate bucket, and when move out happens, you just click the refund button if the tenant didn’t do any damage? Is this not the case? I had no prior experience taking in deposits so would like to hear others who had and what the pain points are specifically.

Anyone have painting done recently and have a recent quote they can share on price per sf?

Hey Shane we’ve had multiple incidences where tenants “move out” and disable their credit card on file. They leave a bunch of shit but there isn’t any repercussion bc they’ve disabled their card. How do you handle this? We call and tell them there is a cleaning fee, etc. but what do they care since there is no way for us to charge? How do you go about this?

Congrats to @Mike Perkins and @Tammy Perkins for reaching out to tenants to see if they need more space and have rented additional units. When a tenant can’t keep up with rent, we offer a smaller unit- opening their bigger unit to be rented at the current street rates. We also charge for 24 hours access, additional fees for cutting locks, new locks, mandatory insurance, and we set up parking spaces with any extra space that we have. I would love to see what other owners/operators do for additional streams of income… look forward to the call noon! See you there! 🙂