Question for current facility owners. Shane and I have never had a problem allowing our any of our BOG to have a free unit (depending on occupancy, of course). It gives them a different prospective utilizing the facility as a customer as well as an employee. Do any of you do this? If so, what issues have you experienced? Positive or Negative..

Bummed I missed today’s call - the feedback and suggestions in this community from Shane are pure gold! Nice info on the “clean out” website you found!!!

Kept seeing comments on various platforms about how “tedious”tracking advance refundable deposits is, it really piques my interests as what exactly do operators do to “track”? I assume most of softwares take the deposit payment and categorize it (accounting wise) in a separate bucket, and when move out happens, you just click the refund button if the tenant didn’t do any damage? Is this not the case? I had no prior experience taking in deposits so would like to hear others who had and what the pain points are specifically.

Would like to get feedback on auction websites. Are there any benefits to one over another one? I've only used StorageAuctions.com but wanted to see if anyone in the community has any insight. Not sure if it's better to try and find one that other storage owners in the area are using or if that matters much? Do you also post the auction on your social media (FB) pages?

Hey all, I'm starting to establish the foundation for my first facility purchase. Besides talking to people that may be interested in partnering, I'm beginning to research different markets to focus on specifically. I'm wondering what others look for when identifying favorable markets to begin their search, and if there are any in particular that interest you at the moment. While I work on prepping the capital stack, I'd like to establish the muscle memory of searching for deals and if a market is attractive enough, potentially reach out to brokers in the area. Would love to pick your brains, and any advice is appreciated!