🔥
13d • 🔵 🔬 Research Lab
SKOOLME in Action | Before We Try to Fix It... 🔎
Yesterday in Research Lab, I asked how we can tell whether our members are actually getting what they came for.
And wouldn't you know it, our conversations have given us even more to think about! ❤️
asked how we get quiet members to start talking.
shared about a member who prefers reading, reflecting, and putting what she learns into practice in her everyday life.
And reminded us that we tend to see our communities through our own experiences, and sometimes our vision needs a little adjusting.
The corrective lens analogy was perfect, Alex! 🙌
After teaching for so many years, I've learned that quiet can mean a lot of different things.
I've watched people sit quietly, take everything in, and go on to do remarkable things with what they've learned.
I've also seen people sit just as quietly because they were confused, uncomfortable, or afraid to ask for help.
Here's the thing.
From the outside, those two experiences can look exactly the same.
So how do we figure out what's really happening?
I thought this would be a good opportunity to introduce something Todd and I use when we're working through questions like this.
We call it our Thinking Map.🤔
It's nothing complicated.
Just five steps that help us slow down, get curious, and make better decisions.
Notice → Understand → Design → Try → Learn
Let's walk through it together.
We NOTICE that some members aren't participating much.
That's what we see.
But we don't necessarily know what it means yet.
So we try to UNDERSTAND.
Instead of assuming they need another activity, we might ask ourselves what we actually know about their experience.
Then we DESIGN one small way to learn more.
Maybe we reach out to a couple of members and simply ask.
What's been helpful to you here?
Is there anything you hoped to find that you haven't found yet?
We TRY it.
Then we LEARN from what they tell us.
Maybe they're perfectly happy learning quietly.
Maybe they'd appreciate a little more connection.
Or maybe we discover something we hadn't considered at all.
Now we have something more useful than a guess!
This is how the Thinking Map works alongside our SKOOLME framework.
SKOOLME helps us notice where we might want to look more closely.
The Thinking Map helps us work through what we're finding and decide what, if anything, to do next.
Here's something I remind myself of often.
Our members didn't join to help us have an active community.
They joined because they hoped our community would help them with something.
The activity is a result of discussing, exploring, and learning together.
So here's a little invitation for today.
Think of one thing you've been wondering about your members.
What's one small way you could find out more instead of guessing?
No need to redesign anything or come up with a big plan.
Just get curious.🤔
If you'd like to bring your question into In the Build, we can think it through together. ❤️🐼
8
15 comments
SKOOLME in Action | Before We Try to Fix It... 🔎
skool.com/skoolology
Not sure what your Skool needs next?
Get personal, evidence-based guidance from Donna & Todd.
Find your next RIGHT step.
Then take it.
Leaderboard (30-day)
1
🔥
+438
2
🔥
+358
3
🔥
+349
4
🔥
+317
5
+313
Powered by