9d • 💬 General discussion
EU frame returns question?
I've got a customer in Germany who is unhappy with a framed print as "the oak looks much lighter in real life than in the photo", and now she wants to return it. I've used the image Printshrimp supplied with the frame options on my listing. I don't really know what to do in this situation. Some advice would be greatly appreciated? Could this be a Etsy case option?
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EU frame returns question?
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