Hey, I’m wondering if anyone has ever experienced an issue with postage, (specifically Evri) mixing up tracking details. I sold a print in the UK a couple of days ago. The order was created and dispatched as usual. The tracking info for the print still reads that it’s pre transit however the order has arrived with the buyer. Here comes the strange bit…the buyer had ordered another print from Etsy (I don’t think through printshrimp). The tracking for that order reads as delivered but it has not actually arrived. The tracking details for the other order is on the parcel that contained my print. The delivery photo from the other order shows the tube that contained my print. I have said that I will do what I can to help, but at this stage I’m not sure what I actually can do. Best case now is that the tracking details that I have may actually be on the other print she ordered. She’s struggling to get the other seller to understand what has happened as obviously as far as they are concerned their tracking details show as delivered. Has anyone ever had this happen before ? Any advice? Thanks

Hey, a quick question has anybody just been selling the A size poster size or do you sell all the sizes available??, The SKU bit is getting me confused, I have read multiple posts about how people do it but still not quite getting the grips of it.

Hi everyone, I’ve had a few messages on social media and spoke to people in shops and all have loved my prints and wanted them to be sold in their shops as wholesale but it all goes wrong as soon as I say the word AI when they ask how they are created. Wondering if anyone is having these issues or advice on how to get over it? If I’m honest I’m not a good artist by hand or a computer whiz so selling digital prints using AI is really great for me. But it’s also having a negative effect. I spoke briefly on AI on another discussion a couple of weeks ago but I think the anti AI is getting stronger. Would love to know your thoughts…

Hi all, I'm Hanna Just a quick question, how many of you UPSCALE the images before posting to etsy? Is it really needed after AI generates it for me? What software is best if so? Is there anything free out there? Many thanks for any advice, have a great day x

Hi all, I had already uploaded some prints to Etsy but suddenly realised I hadn't double checked file quality. I have spent HOURS today trying to get just one poster to an appropriate size. I thought I was getting somewhere but I've just run my pdf through a checker and it's showing only 1634.88 x 2293.12. I feel completely defeated! Let me explain the journey. I had an image in Midjourney, used subtle upscale and then exported to Upscayl where I used Upscayl standard and jpg (made the mistake of using a PNG file at first but file size exceeded 130MB). The image size showed as over 8000 x 9000 px. I updated my poster in Canva. When it came to downloading I couldn't do it as a PNG file as was restricted on size as I don't have Pro, the max I could download to as a PNG was 1587 x 2245. Instead I downloaded as a pdf flattened. I can't see the dpi for the pdf but when I zoom in the quality looks great but somehow the file size is only 1634.88 x 2293.12!!! I feel like I've wasted a whole day and got nowhere. I've searched in here and seen lots of great advice from previous posts. I 've been on chatgpt and doing as much research as I can but still left with a file I just can't use. So sorry for the long post but any step by step help would be SO appreciated. I feel like I'm learning a new language and completely failing! Thank you. P.S As a side note, I've seen that Print Shrimp prefer files in PNG but how can this be achieved without paying for canva pro as the PNG file size is limited.