Hi all, I'm a technical product manager for Usage Cloud at DigitalRoute, based in Sweden. Been working with real-time prepaid credits and batch-based pricing, charging and billing since 2004 at scale - also deep knowledge of usage data mediation (the stuff that happens to get the messy real-life operational system events data in shape so it _can_ be priced). I have a fairly solid grasp of the entire quote-to-cash process. I co-host DigitalRoute's invite-only Usage Unlocked roundtable every month or so, where we discuss all things related to usage and pricing. I'm also a Wardley mapping nerd building the collaborative mapping SaaS https://mapaware.io (feel free to try it out), and I co-founded the Blockchain Sweden industry association. And overall tech nerd.

Hi all, Curious who/job-titles in your companies actually tactically execute price changes, especially those that have systems of record or "list prices" in a CPQ system. Are they pricing strategists/managers? operations professionals or system administrators? engineering? Curious the level of technical fluency of the operators as pricing mechanics can be complex, who is responsible that the configuration of systems match desired outcomes?

Kickstarting the week with a question for the pricing pros: As pricing and packaging become more dynamic, the tech stack is playing an increasingly central role. What’s the biggest technical bottleneck your team faces when trying to experiment or innovate on pricing?