Dec '25 • Communities
What I learnt from 100+ DMs to churned members 😅
So yesterday I set myself an insane goal:
Grow my community to $10K MRR in 90 days.
Now, I don't know if it's possible (probably shouldn't admit that) 'cause I have 3 little kids and don't have hours to "lock in" on work like others do.
But I said it publicly… so now I’m all in. 😂
And I am realllllly curious to see what will happen when I really freaking give this my all for 90 days.
Alongside my usual daily traffic activities, my brain has been buzzing with out-of-the-box ideas for how to grow.
One idea I tried today:
Re-engaging churned members.
Here’s exactly what I did ↓
  • I personally DM’d every single one of my churned members.
  • I kept it warm and human but also just really clear
  • I let them know what’s new in the community since they left.
  • I mentioned we added a lower-cost $9/mo tier (so returning feels easier).
  • I gave them a link to check things out if they’re curious.
  • And I ended with a warm message about "no pressure, just want to make sure the “No pressure — just wanted to let you know the door's open, and I'm here to support you.... etc.”
Results so far (first hour):
  • 6 replies
  • A few great conversations
  • Some said they plan to come back soon
  • Others shared what stopped them last time
  • Zero negative responses
  • Some insightful feedback about what might be holding a couple back
Something I could've done differently:
  • I COULD have offered some kind of action-takers bonus. But I'm not sure this would be a good fit with the fact that I currently offer a free trial + $9/mo tier. It's probably unecessary. But something to consider if I were wanting to push sales of my annual, not just re-engage at a lower tier.
My biggest takeaways:
  1. Churned members aren’t “gone.”
They’re often still warm — just waiting for the right moment, the right offer, or even just more budget on their end to be able to invest in the community again.
2. Sometimes growth isn’t a big launch or a big campaign.
Sometimes it’s doing the unscalable thing…and reconnecting with people who once said yes. 🥰
Happy to answer any questions about this!
P.S. If you’re a creator working on an offer and want support to validate your idea, clarify your messaging, and get real buyers faster, you’re welcome to check out my community:
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Elise Hodge
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What I learnt from 100+ DMs to churned members 😅
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