Hey all - I did a search on "LC phone", but i wasn't 100% crystal on this. I have a client who has LC phone number #1 for their WhatsApp, and LC phone number #2 they were using for text and voice AI Employee. I'm shifting them to Assistable now.
Am i correct here that...
- I can leave LC Phone number #2 as it is and it will work with Assistable text, but not with voice.
- I can transfer LC Phone number #2 to Twilio via HL Chat Support and then transfer it in via Assistable to use with voice, but it won't work for text and I'll still need an LC phone for that.
- In order to have text AND voice, I need to leave the LC Phone Number #2 as an LC phone number where it is (for text) and then buy new number for voice through Assistable (or through Twilio and transfer it in).
I'm shaky on the second and third bullets - are those correct?