📌 New Era of Support = Fewer Cracks to Fall Through

We’re making a shift. Growth is good, but it also means the old “just DM Jorden” system has officially retired. He’s still here, but he’s no longer your 911 hotline.

From now on, help.assistable.ai is the one place for support. Why? Because:

It’s where all eyes are on it (yep, even Jorden’s).
We’ve got a growing team of support members in training, ready to help.
Nothing slips through the cracks—tickets don’t get lost like Slack DMs or Skool posts do.

❌ If your post here gets deleted, it’s not because we don’t care. It’s because we do care and want you to actually get help in the right place.

Wondering if something’s broken?

👉 Check status.assistable.ai

👉 If it looks weird or you think it’s a bug, report it directly through the widget or open a ticket.

💡 Skool = strategy, wins, community

💡 Help Center = support, fixes, bugs

Here’s the bigger picture:

We’re bringing on a wave of new hires fully dedicated to support, and the goal is 24/7 coverage before the end of the month. Every ticket and inquiry you send helps us sharpen the process, train the team, and get faster. Trust the process—it’s working.

We know this is a transition, and habits die hard. But this new flow means faster response times, fewer headaches, and a system that scales as we grow together.

Thanks for rolling with us—your future self will thank you.

— Team Assistable

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