How to access voicemails · Assistable.ai

How to access voicemails

I have a call transfer set up on one of my agents. Sometimes when the transfer is unavailable the AI will ask if they want to leave a message. When they say yes, it seems the AI sends them to voicemail, and the voicemail tab on the dashboard starts filling up. How do I access these voicemails? Or is it just logging voicemails left on the phone it tried to transfer to? Appreciate any help bringing clarity to this.

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