Chat Follow-up - Infinite SMS campaign issue
I recently deployed the following Chat follow-up, and it looks like the follow up message is simply going through the next task in the global prompt with each iteration, resulting in it ultimately booking an appointment for people when it gets to that task even when they have never responded yet.
Anyone have any suggestions on how to prevent that within the "Chat Followup" tool?
Here is my context within GHL:
## Context: The user has not responded to your last message. It has been {{datetime_formatter.6.days}} day. It is your responsibility to re-engage users that have not responded. Here is the previous message history to have complete context of what has been discussed so far: {{contact.message_history}}
## Task: 1 Generate a message to follow up with the user to restart the conversation based on the known message history and the last message you sent.
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Anthony Castiglia
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Chat Follow-up - Infinite SMS campaign issue
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