I’ll probably sound like a broken record here. I saw somewhere the Assistable may be HIPAA compliant this quarter. Can anyone shed some light here? I’m hanging on strong and trying to get rid of a few other solutions where we do have HIPAA and a BAA with.

Is this still on the Roadmap anytime soon? It’s a requirement for us in the Health & Medicare Insurance Niche. Wondering what the ETA is?

This is not yet a thing right @Jorden Williams ?

I just got off a call with one of our largest users gathering feedback and feature requests. I'd love your input as well. I'm looking for your smallest and biggest wishlist items. Keep in mind we do a roadmap as well. https://assistable.ai/roadmap that will get updates soon. Over the coming weeks when Jorden is back he will be training me on how to make changes to the backend. So what would you like to see?

Have the options to delete numbers changed and make changes to subscriptions. In the past we were able to cancel numbers and make updates under the agency settings by going to the portal (stripe). same place where we update card information. We have like 35 DIDs we will no longer use. Just want to know has this changed so I'm not spending too much time searching it Or are we no longer able to get this done without contacting support or putting in a ticket? Yes, support ticket has been submitted