What are some practical things you'd like to learn how to do with Assistable? Building out a list of topics for the Workshop Wednesday calls.

Has anyone cracked the code for this issue. I've tried so many suggestions, but the bots still constantly use phrases like 'thank you', 'thanks [name]'. It also constantly uses the user's first name throughout the call. For example: AI: Thanks, Bob. Let me get that noted.Thank you, Bob. Could you also provide your email address so I can ensure everything is set up correctly for your appointment? You: Yeah. It's bob at g mail dot com. AI: Got it, Bob. Let me update that for you.Thanks, Bob. Could you also share your phone number so we can finalize the appointment details? You: Yeah. It's seven one three four six seven eight four four two. AI: Thank you! Let me update that for you.Thanks, Bob. Right now, I have this in my ##Style Guardrails - Keep the conversation natural. Excessive first name repetition, and saying "thank you" often is unnatural. Most humans do not repeat someone’s name or say thank you in every message. Avoid this behavior. It just sounds so unnatural. I'd love any suggestions for how to get this to stop.

Ticket 2201. I submitted a bug on help.assistable.ai went through a long multiday chat to end up with the live agent letting me know they would escalate this to you @Jorden Williams. This was 6 days ago and I have followed up many times with no one answering. Finally got a response yesterday that they were re-escalating but no timeline or response for an update today. That's the only reason I am bringing this here. The problem: update_user_details is not working when fowarding a GHL number to assistable number. The assistant collects all the info on the call but does not lodge it into GHL. As a result the assistant is not able to book in appointments and says it will follow up later with the user. Jorden can you please look into this?

My Reminder Caller Called the customer after the appointment to ask if they were still coming to the appointment. (My fault because of how I had the workflow set up) But she did notice the appointment had passed so she asked if they had made the appointment. Is there a way to have the reminder caller to be prompted that if the appointment was in the past do this... So I would have her ask if they have any follow up questions or concerns. I was wondering can one assistant have conditional logic and serve two jobs. hopefully this makes sense.

Has anyone had sucess with this? I have a client shes a spa owners and we set up her AI Agent to answer her inbound calls coming from her website- The Business owner only wants the AI to answer if she doesnt answer after a certain perious of time, call it 10s. Now you would think you could do this in GHL when you configure the GHL lead connector number, however the AI always answers on the first ring. Suggesstions?