A Seemingly Disappearing Representation Of Style: Grammar...
I relayed a story to my team this morning on this very subject, related to the general level of quality - or lack thereof - in some recent documentation that had been created. For me, proper spelling and grammar are paramount. Just as it only takes a few seconds when you walk into a room for most people to form a positive or negative first impression of you, it only takes a few sentences of hearing you speak or - especially - reading something you've written. When I'm writing - regardless of whether that medium is an email, a text message, a post on an online forum, or whatever - I strive to ensure that I represent myself and my intelligence appropriately, rather than doing myself a disservice and/or disrespecting others by demonstrating a lack of concern. I've always encouraged my coworkers and, especially, my subordinates to pay extra attention to their spelling and grammar when writing anything - or at least anything work-related. When you use proper spelling, grammar, punctuation, sentence structure, paragraph breaks, etc., the natural reaction by others is to perceive you as being more intelligent, more educated, and more authoritative. This is exemplified in that aforementioned story... I once had three juniors working under me who were all hired within the same month. The first was quite talented, the most talented of the three, but was a bit undisciplined. The second was less talented, though still above average, and had a better work ethic but was a bit headstrong. The third - let's call them Sam - was less talented, had only an average work ethic, and had a less relevant degree than the other two but was very coachable and eager to learn. Given their differences, they actually worked quite well together, as a team. After less than a year, it was decided - by people outside our department - that one of them would be promoted to a cross-functional team with an elevated role. All three were eligible, being considered, and hopeful for this promotion. To spoil the surprise, Sam got the promotion.