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6 contributions to Assistable.ai
VOICE MAIL AND APPOINTMENT BOOKING NOT WORKING
New Client Setup. Anyone else having these issues? Can someone help? Thanks.
0 likes • 3d
@Bernie White I will get back to you after more testing as we have been working on these all day. Thanks.
I am not a horse, but I am wondering if this is Stable?
I'm in the process of taking on a new customer (one of a few in the pipeline), and... I've got ANXIETY. - Will this be stable enough to deliver on the promises I made when I pitched this product to them? - Will I set something up for it to fail after I have gone live with this? I am also at a loss, the contextualised demo, which was working previously, does not work with the current set up. The prompts are not read from a custom field in GHL and the title of the customer field that is located inside the curly brackets are what is read out to the client participating in a demo. I really want this to work, and after having reached out Jorden, he said that he had something that could help with this, I've really not heard anything. Support, even though they are polite and professional, have not been able to find a work around for this or let me know why it's not working. I have live ads, live customers and I am actually in a panic about what is going to happen with the customers I do have and the ones that I have pitched to. The voice bots once set up and are tested, in my experience, fail, hallucinate, mis pronounce words, don't use the correct tool calls, the tool calls have to be set up in different ways, taking up more of the prompt window, the list goes on. The speak over the user on the phone, they change voice mid way through a call, they don't utilise the knowledge banks correctly. I'm trying to be patient, but not heard anything back since the 3rd week of February from @Jorden Williams , I know there is a BIG PUSH for V3, but I am a CURRENT customer, caught in the no mans land cross fire of current system issues, and wether you regard this as a RANT or not, I'm just trying to get some help, so that I can carry on running a business with the model that I pivoted to last year based on what the software delivered on. I'm not trying to make my problem your problem, because, essentially it's not, but I am looking for clarity and support.
0 likes • 3d
On i will ty
0 likes • 3d
Ok
Prompt/settings advice /help
Hello. Hoping someone can give me some advice/help/prompt suggestions. Fairly new and have a handful of Voice Assistants working. They are working well EXCEPT I need help with these 3: 1. EMAIL ADDRESSES and PHONE NUMBERS - All of my assistants are hallucinating when it comes to saying/confirming/repeating emails and phone numbers. I have tried to ask it to slow down and spell back but no great success yet. 2. NEW CONTACT INFORMATION - If a client/prospect is already in GHL but now has new or different contact info how do I get GHL to update this during/after the call? 3. DND - If someone says they don't want to be called again or they want to be removed from our list, how can we get GHL to click the DND in the contact info after the call? Thanks so much in advance. Have a nice day.
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Bots are down right now.
@Assistable Team @Jorden Williams Two clients different clients just called to let me know their bots are down.
0 likes • Oct '25
My number is from August and down. Less than 3 months. Thanks.
1 Inbound Assistable Number not working today all of a sudden
Hello. I have 1 Inbound Assistable number that is not working this morning. The rest are working fine. Doesn't even connect just disconnects right away. It does say that it is a spam number in Assistable but it always has and it has been working fine for months since deployment. As I mentioned all of my other Assistable numbers are working fine. Please advise. Thanks.
0 likes • Oct '25
I understand but this is an inbound number so it shouldn't be flagged for spam and shouldn't "expire". I guess i have to add to my client agreement that you may have to change the forwarding number at any given moment. Appreciate any other advice. Thanks.
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Jamie Latinsky
1
4points to level up
@jamie-latinsky-4072
Entrepreneur and veteran salesman looking to bring AI to small business

Active 23h ago
Joined Jun 15, 2025
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