Kickstarting the week with a question for the pricing pros: As pricing and packaging become more dynamic, the tech stack is playing an increasingly central role. What’s the biggest technical bottleneck your team faces when trying to experiment or innovate on pricing?

Hey everyone! I’m Alysia and am thrilled to be part of this community. I currently lead Pricing & Commercialization at Progress Software, and over the past five years I’ve had the fun (and chaos!) of building pricing practices at two billion-dollar software companies. I’ve lived through it all — from perpetual-to-subscription shifts to package consolidations across nearly 100k customers and even the wild world of Agentic RAG pricing. I’m based in Raleigh, NC, and my background is a mix of storytelling and strategy. I’ve held leadership roles in Product Management and Product Marketing and have also been a sales account manager and marketing manager. I have a Journalism degree from The Ohio State University and an MBA in Product Innovation Management and Marketing from NC State. A few things I’ve learned on my pricing journey: - Pricing only works when it’s connected to your GTM strategy. It’s not just numbers and discounts. - Pricing is your value story. Customers pay you to solve a problem, and there’s always a price they’re willing to attach to that solution. - Your competition isn’t just who’s on the Magic Quadrant next to you. It’s anything that solves the same problem. And unless you’re 8x better, inertia usually wins. Can’t wait to connect, share ideas, and learn from all of you!

Calling all pricing experts! Looking for help with user minimums. Here's the situation... Yesterday, I was talking to a pricing operator, and they have: 1. A Starter tier for individuals that costs about $75/user/mo 2. A Growth tier for teams that costs $95/user/mo with a 3-user minimum The primary differentiator between Starter and Growth is integrations and API calls which means prospects with more usage end up needing the Growth plan. Other than that there isn't much feature differentiation at all. The challenge is many prospects need Growth-level usage, but do not need 3 users. So the company ends up writing custom agreements for the Growth plan with 1-user, and generally does not see any PLG upgrades from Starter to Growth. Curious if anyone has any immediate thoughts based on past experience with user minimums. Is there a way they could use minimums better? Is there a better alternative to user minimums? Would love to hear your any perspective or experience others have had!

Hello all. My name is Ed and I'm glad to be part of this awesome group of SaaS pricing professionals. My specialty is value-based pricing. I was a founder of LeveragePoint, a SaaS platform for value modeling and selling. I currently work as a freelance consultant. I would love to connect with people who share an interest in quantifying customer value a la Tom Nagle.