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Owned by Rob

PricingSaaS

910 members • Free

The first stop for SaaS pricing and packaging.

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LinkedIn AI

998 members • Free

58 contributions to PricingSaaS
Happy New Year and what’s up in 2026
I’m extremely grateful to be in this tribe and wish you all a stellar 2026. I’d like to share some thoughts… I’ve spent the last 6+ years at AWS helping software companies scale SaaS/AI and put product into customer hands. Additionally in my prior roles as product management where I have built billing systems, and processing billions in usage, subscriptions, custom, and other flavors of pricing and packaging - of course taken this globally, I find myself in a few repeated conclusions. 1. The work of pricing is never done. Product shifts, market shifts, trends force change, economic factors influence behavior, and what may have been today’s problem, isn’t tomorrow’s problem - traditional BI, Excel, and tools are not working. 2. Pricing only works when there is TRUE cross functional alignment AND execution - Continues to be an issue and is success is derailed with internal factors. 3. There is no such thing as the perfect pricing and packaging - tomorrows pricing and packaging teams will work closely with growth, be heavy in experimentation, and behave like builders. 4. It’s never a pricing problem - what the GTM, whats the pain point, what’s the sales comp, is it new or existing customer, and finally have you actually orchestrated the tech stack to perform? 5. Plan for the ICP/Persona for launch but plan to shift and discover new ones. 6. The role of pricing leaders is not to price, but to enable product and GTM teams to incorporate the vision, strategy, and monetization early in product, feature, market launch as early as possible. Pricing leaders will coach and find growth opportunities, revenue leakage, experiment, and uncover money left on the table. Finally - profitable growth is the only metric that matters. Sometimes it’s strategic to flex on profit, or growth, and then settle on both. Thank you and look forward to your own thoughts. https://www.linkedin.com/in/akshaypatel07?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
0 likes • 1d
Excited you're here @Akshay Patel! On number 4 - I'd love to hear more. I do see some pricing models where I think, "that's a problem" 😂 But totally agree the other factors you listed are often the root cause!
Need your insights and help:
1. Where does pricing role sit today? 2. Who does it report to? 3. What are the decision making veto powers of your leaders and collaborators for a pricing decision? 4. Three things that would solve your largest problems
0 likes • 1d
Love where you're going with this @Akshay Patel and excited to see the responses!
Examples of annual upfront credits with rollover?
Hey everyone, happy 2026! I am currently digging into credit models and trying to implement a specific setup that Ulrik advocated for. The core idea is giving all credits upfront for the billing cycle but letting them roll over into the next cycle. I am sold on the psychological upside for pricing behavior, but the accounting team is pushing back. I am struggling to find exact matches. I usually just see these two credit models: - All credits at the start of the billing cycle but they expire at the end (max 12M lifetime) - Credits given on the 1st of every month with a rollover cap (usually 2x monthly allowance) Does anyone know of any well-known SaaS companies doing the specific combo of credits upfront + 24-month rollover?
1 like • 2d
I haven't seen a 24-month rollover. Have been digging into this quite a bit in the last couple weeks, and it's rare that companies are even offering rollover right now let alone this generous. A few examples of generous rollover policies: - Lovable allows you to rollover all credits on an annual plan as long as you keep your subscription active (link) - Clay allows you to rollover 15% of your credits from an annual plan pending a renewal (link) - Posthog allows you to rollover half your credits on an annual plan pending a renewal (link) From my digging it does seem like the most generous companies tend to be the ones who use credits as their core pricing modality, and have likely made these adjustments in response to customer feedback. Becoming more customer friendly over time seems to be part of the maturity curve.
Looking for guidance: Enterprise WTP research
Hi everyone, and happy holidays! I am kicking off Q1 with a revamp of my current company's enterprise offering structure, from packages to pricing structure. Like many others, we are looking to move away from user-based pricing. I am planning to run WTP research through qualitative interviews to help us better understand the value within our product for large enterprises and to validate the options we have for new metrics to bring into a value-aligned pricing structure. My ask: Does anyone have resources they have found particularly insightful in informing how to set up successful qualitative enterprise WTP studies? Any lessons learned that could help me here? Any input is appreciated! Additional context: We're a Series A SaaS/"on-prem" hybrid product with deep open-source roots (https://www.localstack.cloud/).
1 like • 4d
Love this @Alexa Gjonca! Our next Office Hours with Ulrik will focus on Enterprise pricing. Will make sure to add this question to the list.
What's one pricing read (or listen) you would recommend for the holidays?
Howdy pricing people! As we wrap up 2025, I'm curious: What's one piece of pricing content that really landed for you this year? Could be a book, an article, a podcast, or even just an idea that you found and immediately had to share. Drop it in the comments. Would love to see what resonated across the community! I'll start: I love the concept of Value Literacy that I learned from @Mark Stiving. He defines Value literacy as the understanding of how buyers perceive value, evaluate tradeoffs, and decide what to pay. Highly recommend the full post to go deeper on the concept. I expect this to become even more important in 2026, especially as we enter the Credit Apocalypse. Look forward to seeing what you all recommend so I can load up my holiday reading list 🙂 Happy Holidays! Rob + John
0 likes • 11d
@Christine Carragee yes! This has been on my list. Good push to read it already.
0 likes • 11d
Will DM! And will read this post from Brian too. Big fan of his work.
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Rob Litterst
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@rob-litterst-2948
Building PricingSaaS.

Active 8h ago
Joined Aug 29, 2024
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