Looking for the right stack to build a custom chatbot (API, UI, WhatsApp)
Hi everyone, I’m working with a client who requested a fairly custom chatbot solution and I’d love your advice on the best tools or platforms to focus on. Here are the requirements: - API Integration: The bot needs to pull data from APIs (e.g., product availability, service schedules) and display it back to the user in real time. - Appointment Booking: It should allow visitors to book appointments directly through the chatbot, ideally syncing with an external calendar/CRM. - UI Customization: The client is very particular about the user interface and user experience details. For example, they want small touches like animated “typing” dots and a smooth, human-like interaction style. - WhatsApp Integration: After each visitor’s interaction, the bot should send a summary/resume of the conversation via WhatsApp to the business owner. I love the assistables - ghl bot configurations but found it had its limitations or i just didnt know how to add API calls nor could i figure out how to tweak the UI I’m trying to evaluate which tools or frameworks would make the most sense here. If you’ve built something similar (especially with API pulls + WhatsApp integration), what stack worked best for you? Appreciate any insight.