I hope to join back in for these calls soon! I need to dial in my on boarding process. I know @Paula Pister wants to work on this too. Maybe we can do this all together on one of the upcoming calls?

Hi Paula! I am not sure if there’s anywhere in the WPA classroom that helps with on boarding, but I got a lot of help from Jennifer and her build your classroom calls. But to be honest, I am still working on my on-boarding module in my own classroom, and my on-boarding process in general. When I launched my club, I didn’t have anything really! I have built & adapted as I went. We just began! Together. Me & my founding members. They all came in at a discounted price, so it took a lot of pressure off. Without knowing much about where you are exactly I would just say- don’t worry about being perfect and none of your members know what your vision is, so to them nothing is missing!

@Paula Pister I would recommend offering a 1:1 on boarding session for each member in the first month, giving them a couple weeks to land. You can walk them through anything that may be unclear for them & it can be a great eye opener as to what you need to create for a more automated system for your club & members.

Incredible Jackie!!! Thank you for sharing your process of evolution with sales- all of it. The highs, the lows….its so inspiring to witness! Continue keeping us updated, super curious to see if you’re able to sign on this new member after her trial month. I’m interested to give this a try in Fall….

My first members were a combination of: - 4 at "founding members price" ($2,400 in full or $3,000 spread out monthly at $250/month) - 1 at $1,200 (she is a former employee & friend) - 3 free (both of my Nina Cucina managers + a bestie) It felt really good have the momentum & I was grateful to be getting paid anything while I built my club. I had nothing in my classroom, built as I went, but I was still providing a great experience. And knowing that they were getting a great deal took a lot of pressure off of me when my pitta perfectionism started to flare. Out of the3 free members 2 of the free members fell off pretty quickly, but they actually didn't ask to be in club. I just gave them access as a benefit, like health care, as a perk with their management position. I've been following along with the Maggie saga, and I'm so bummed to hear her husband isn't on board! I also heard you mention today on the sales call that you already offered her a discount. I wonder if you could work out a trade of some kind? Could she help with making content or assisting you in any way?

@Paula Pister I think that’s a good plan, giving her some space to let the dust settle while keeping the door open. We need to trust that we can only do so much, can’t force, and as long as we are doing all we can in the sales process the right people will magnetize towards what we’re building. BTW the woman who booked the discovery call from my website that I was preparing for on yesterday’s sales call (cold lead, no idea how she found me) bailed 1 hr before our appointment. At least she messaged me & didn’t no show like others who’ve booked the same way. She responded to my email letting her know what to expect on the call & said “I just want to know about your services”. i.e. she didn’t want tell me about where she is now & her goals. (Sigh). I responded, let’s see if she rebooks. Go sales!

I don’t currently have a framework, except my annual calendar wheel that I follow with monthly themes. It becomes a bit unique with rolling enrollment too, people coming in a different stages. I would love to explore this with you!

@Tarna Fuller I can make Wednesday 1pm mountain time work (9am my time), but I can be flexible if another day/time works better for everyone