In the ‘very messy’ middle!
I’m popping this here as an accountability post for myself to make sure I actually sort this and make a decision before moving forward with anything else.
As I was working on the onboarding and member journey today, I have found that the difference between free and premium could become a bit of a messy ‘grey’ area if I don’t have really strong and consistent boundaries.
Seeing as it’s more of a support and knowledge sharing community, over being clearly defined products or services that I’m selling, I am feeling that it could be hard to define what should be Free and what should go into Premium as people ask questions. If I’m honest with myself I’m not sure I could comfortably answer with “upgrade to premium to get the soap recipe”!
While I would love that everyone could have this knowledge for free, that’s not going to help us to get our trees planted and bills paid.
I am confident that I can definitely bring value to this space and create a special and safe space for members, it’s just a little harder to define with specifics - especially when one of my super powers is holding space and meeting people where they are at. (If only I could do this for myself 😅).
So, I am currently sitting with that, for my type of quirky community, Freemium may not actually be the ‘right’ fit.
This is me, pondering out loud that perhaps a paid community with a free trial could be my way forward.
I will sleep on this and revisit it in the morning - hopefully with the clarity that a good night’s sleep can bring.
Thank you everyone for holding this space for me.
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Helen Harris
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In the ‘very messy’ middle!
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