Sense check on ISA pay + charging clients for it

Something that's impacted retention for me has been clients not following up leads.

So i just tested getting a guy in PH with a great accent to call and book appointments. Seemed to work. He was booking some.

But I'm now wondering :

1/ Any tips on structuring his pay? He gets $5 per hr, $25 per booking, $25 per show.paid weekly. Too much or too little?

2/ And tips on how to structure and much to charge clients for this service ? Like do I charge per number of leads managed or per calls, or per hours ...?

3/ or should I avoid packaging and selling this as my service completely ? Just basically get a list of folks to refer to and avoid the drama of being on the hook for their delivery?

I see different advice on this around the web, but I'm keen to see what folks in this group do so I don't get led in different directions that don't match up with the one man agency ethos.

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Sense check on ISA pay + charging clients for it