Poster still in production · Poster Print on Demand

Poster still in production

Hi guys, so I sold a poster on Wednesday 15th July and also Friday 17th July. They were both framed posters but the one that sold on Friday has just been shipped however the one that sold on Wednesday is still in production. I am just worried something has gone wrong and the customer has paid £160. I have emailed PrintShrimp support twice but got no reply.

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Poster still in production