2d • 🗣️GENERAL DISCUSSION
Learning Salesforce Admin? Here's a security feature I just discovered
I'm working through admin concepts in my developer org, and I stumbled on something cool that doesn't get talked about enough:
Users can grant YOU temporary login access—then take it away when you're done.
Why aspiring admins like us should know this:
A lot of us are studying scenarios where orgs DON'T allow "Administrators Can Log in as Any User" for security reasons. So how do you troubleshoot user issues in the real world?
The answer: Grant Account Login Access
How users do it:
- Profile icon → Settings
- Grant Account Login Access
- Pick "Company Administrator"
- Set duration (1 day - 1 year)
- Save
What this means for you as admin: You can log in as that specific user, see exactly what they see, troubleshoot their issue, and then they revoke access. No permanent permissions needed.
Why I'm excited about this: In my dev org, I'm setting up different user profiles to practice this workflow. It's helping me understand how enterprises balance security with support needs.
Question that's got me thinking: When a user grants access to "Company Administrator," does it give access to ALL System Admins in the org, or just one specific admin? 🤔
For other aspiring admins: Have you tested this in your dev org? What did you discover? Drop your findings below—I'm curious how others are practicing multi-admin scenarios!
Let's learn together 🚀
Have a wonderful week ahead
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Learning Salesforce Admin? Here's a security feature I just discovered
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