6h • General discussion
Before sending that email... double-check.
We recently had a situation where a notary emailed us (copying the title company) to say they hadn't received the documents by 7:00 AM and could no longer complete the assignment.
There was just one problem...
The signing wasn't until the next day.
By the time the misunderstanding was cleared up, the title company had already lost confidence in the notary and asked us to assign someone else.
When the notary realized the mistake, they asked if we could give the signing back, but unfortunately, it was no longer possible.
All of this could have been avoided with a quick review of the confirmation before sending the email.
Before raising a concern, take 30 seconds to verify.
Sometimes it's not the mistake itself that impacts a professional relationship, it's the impression it leaves.
2
0 comments
Before sending that email... double-check.
skool.com/notary-business-guidance
Notary Business Guidance is a step-by-step program that teaches notaries how to build a real loan signing business with confidence and professionalism
Leaderboard (30-day)
1
+35
2
+26
3
+20
4
+16
5
+15
Powered by